Shipping usually takes around 1-2 weeks.

Unfortunately, we do not accept returns at this time. This policy helps us maintain the highest standards of hygiene and quality assurance for our customers. We encourage you to carefully review product descriptions, and photos before making your purchase. If you have any concerns about your order, our customer support team is here to assist you.

You can contact our customer support team by emailing us at botasnuevomexxico@gmail.com or calling (732) 370-6830. We’re available Monday through Friday, from 9 AM to 7 PM EST.

Unfortunately, we do not offer custom orders at this time. Our focus is on providing a carefully selected range of high-quality, ready-to-wear boots and Western attire that meets the diverse needs of our customers. However, we are always expanding our collection, so keep an eye out for new designs and styles that may suit your preferences.

We currently do not accept returns. This policy ensures that every product we sell is brand new and has never been used or handled by another customer. We recommend reviewing the product details carefully before purchasing, and our customer support team is available to assist with any questions prior to your order.

Yes, we do! Visit our flagship store located in 201 Cliftion Ave, Lakewood, NJ to explore our collection in person and enjoy expert assistance from our staff.